Conduct, Performance, Ethics, Business 

The standards of conduct, performance, business, and ethics I keep are:

1 To act in the best interests of my clients.

2 To respect the confidentiality of my clients.

3 To keep high standards of personal conduct.

4 To provide any important information about my conduct and competence.

5 To keep my professional knowledge and skills up to date.

6 To act within the limits of my knowledge, skills and experience and, if necessary, refer the matter to another practitioner.

7 I must communicate properly and effectively with clients and other practitioners.

8 I must effectively supervise tasks that I have asked other people to carry out.

9 I must get informed consent to provide care or services (so far as possible).

10 I must keep accurate records and secure.

11 I must limit my work or stop practising if my performance or judgement is affected by my health.

12 I must behave with honesty and integrity and make sure that my behaviour does not damage the public’s confidence in me or my profession.

13 I will bill for all session.

14 I will bill for a missed call unless notified within 48 hours of a call booking.

15 I will maintain a refund process for pre-paid block sessions.

15 a If you choose to terminate earlier than you planned, you will receive a full refund of any prepaid, unused sessions, providing you have informed me of that decision. If I have not had any communication from you for a period of three weeks, and you have not told me about this in advance, I will contact to you to ask whether you wish to continue working together.

15 b If I do not receive any reply after another week, I will assume that you have terminated the working alliance and we will enter into discuss with reference to making refund on any prepaid unused session. If 28 days pass after my first attempt to contact you and I have not heard from you, all prepaid fees and unused sessions will be lost and no refund will be give

16 I will ensure that at all times I will account myself to the above standards of conduct, performance, business, and ethics.